Coaching

A coach is a person who supports people (clients) to achieve their goals, with goal setting, encouragement and questions. Unlike a counselor or mentor, a coach rarely offers advice. However, term coaching is often misused in situations where the "coach" provides expert opinion and "how to" answers and advice. Coaching does not include the given solution for the problem but will energize the coachee to solve the problem. Typically, a coach helps clients to find their own solutions, by asking questions that give them insight into their situations. A coach holds a client accountable, so if a client agrees to a plan to achieve a goal, a coach will help motivate them to complete their plan.

Individual coaching

When a person coaches an individual client -- often marketed as life coaching -- the initial task involves the coach and client working out a mutual understanding the of the scope of work and documenting that understanding in a coaching contract. Then the coach helps the client to prioritise their current needs and looks for ways to address any improvements.

Team coaching

Like individual coaching, team coaching focuses on improving performance. In the case of a team, the coach observes the team's current functioning, assesses the team's strengths and weaknesses, and develops a plan for addressing any needed changes. Team coaching also boosts team-spirit and joint responsibility via individual commitment from each single member of the team.

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